1. Information We Collect

We collect personal and technical information when you interact with our website, request quotations (RFQ), or place orders for precision brass components and fasteners:

• Contact Details: Your full name, corporate email address, contact number, designation, and company name.
• Technical Specifications: 2D/3D CAD drawings, engineering blueprints, material grades, volume requirements, and product customization requests.
• Technical Log Data: IP address, browser type, operating system, referring URLs, and page navigation patterns for security and performance optimization.

2. How We Use Your Information

The information gathered is strictly used for legitimate industrial and commercial purposes:

• Preparing technical feasibility reports and accurate RFQ price quotes.
• Processing purchase orders, scheduling manufacturing, dispatching pre-production samples, and logistics management.
• Communicating order status updates, Quality Test Certificates (MTC), and shipping documentation.
• Ensuring website security, preventing fraudulent activity, and complying with statutory obligations.

3. CAD Blueprint Confidentiality & NDA

We recognize that your engineering blueprints, CAD designs, and proprietary product specifications represent valuable intellectual property. Pankaj Brass Industries maintains strict non-disclosure protocols. We never share, license, publish, or reproduce your proprietary technical drawings or design files for any third party without explicit written consent.

4. Cookies & Tracking Technologies

Our website utilizes essential cookies to enhance session navigation, security, and site functionality. Cookies help us understand visitor usage trends without compromising personal identity. You can manage or disable cookie preferences through your web browser settings at any time.

5. Data Security & Retention

We implement industry-standard administrative, technical, and physical security measures to safeguard stored data against unauthorized access, loss, or misuse. Commercial and transactional data is retained only for the duration necessary to satisfy manufacturing warranties, auditing, and legal record-keeping requirements.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your personal records from our communication channels, subject to active contractual obligations.